Return Overview

At Tycoon Leather, we aim to provide quality leather products that meet your expectations.

If you receive an eligible product that you are not satisfied with, you may contact us within the applicable return period to request a return or replacement.

Return Eligibility

To be eligible for a return or replacement, the product should meet the applicable conditions of our return policy.

• The request should be raised within 7 days of delivery.
• The product should be unused and in its original condition.
• Original tags, packaging and accessories should be retained where applicable.
• The product should not show signs of intentional damage, misuse or alteration.
• Proof of purchase or order details may be required.

Product Condition

Returned products should reach us in the same condition in which they were received.

• Product should be unused.
• Product should not be washed, altered or modified.
• Tags and original packaging should be kept intact where applicable.
• The product should not have visible signs of wear, stains or damage caused after delivery.

Replacement

If a replacement is approved, the replacement will be processed subject to product availability.

Replacement may be considered in cases such as receiving a damaged product, incorrect product or an eligible product that qualifies under our replacement policy.

If the requested replacement product is not available, our support team will guide you regarding the available options.

How to Request a Return

Please contact our support team with your order details and the reason for your return or replacement request.

Return Shipping

Return shipping arrangements may depend on the reason for the return and the approval provided by our support team.

Please do not send a product back to us without first contacting our support team and receiving return instructions.

Refunds

Where a refund is approved, the applicable refund will be processed according to the payment method and refund procedure applicable to the order.

Refund processing time may vary depending on the payment method, banking partner or payment service provider.

Any applicable deductions, exclusions or charges will be communicated where relevant before processing the refund.

Non-Returnable Situations

A return or replacement request may not be accepted where the product does not meet the applicable return conditions.

• Return request is raised after the applicable return period.
• Product has been used or worn.
• Product has been altered, modified or damaged after delivery.
• Original tags or packaging are missing where they are required for the return.
• Damage is caused by improper use, maintenance or handling.
• The request does not meet the applicable conditions of the return policy.

Damaged or Incorrect Product

If you receive a product that appears damaged or is different from what you ordered, please contact our support team as soon as possible.

We may request photographs, videos, order details or other information to verify the issue and determine the appropriate resolution.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

Cancellation availability may depend on the current processing or shipping status of the order. Once an order has been dispatched, cancellation may no longer be possible and the applicable return procedure may apply.

Contact Us

For return, replacement or refund-related questions, please contact our support team with your order details.